binanddish.com
BinAndDish
Track every bin, every dish, every dollar.
Summary
A SaaS platform that helps implementation consultants manage the deployment of RFID tracking systems across multi-location food service operations. It integrates real-time asset data from client sites with capacity planning, service desk, and automated billing to reduce overhead, eliminate underbilling, and improve asset visibility.
Target Audience
Multi-location enterprise implementation consultants specializing in food service asset management (e.g., deploying RFID systems for cafeterias, hospitals, universities with 50+ locations).
Economic Engine
Per-location monthly subscription ($200/site) plus per-transaction fee for claims processing ($0.10 per claimed item). Tiered pricing based on number of sites managed.
Point of Difference
Unlike generic project management tools, BinAndDish is purpose-built for RFID implementation consultants, integrating real-time asset data from client sites into the consultant's own workflow. No other platform connects capacity planning to actual asset inventory, enabling precise billing and proactive issue resolution.
Problem Statement
Multi-location implementation consultants in food service lose 20-30% of revenue due to inaccurate capacity planning, missed follow-ups, and underbilling when deploying RFID asset tracking systems across dozens of client sites. Manual spreadsheet-based management leads to over/under-staffing, delayed issue resolution, and billing disputes.
Solution
Combines RFID tracking system data from client sites with a capacity planning tool for technician scheduling, a service desk for issue tracking, and a claims management system for lost/damaged assets. Uses a deduplication engine to reconcile asset counts across locations. Tablet kiosk app enables staff reporting; voice ordering streamlines replacement orders.
Core Value Proposition
Reduce implementation overhead by 30%, eliminate underbilling by automatically capturing all technician hours and travel time, and improve asset visibility to cut replacement costs by 20% for your clients.
Killer Features
- Capacity Heatmap: Visualizes technician availability vs. site needs across all locations, suggesting optimal schedules.
- Auto-Bill: Automatically reconciles technician hours, travel time, and parts used into an invoice matching the contract.
- Dish Detect: Uses RFID data to flag missing or broken items in real-time, triggering a claims workflow.
- Voice Order: Technician says 'Order 50 trays' into the kiosk app, which creates a purchase order and sends it to the supplier.
- Dupe Check: Deduplication engine merges duplicate asset records from multiple sites, ensuring accurate inventory counts.
Pros
- Addresses a real pain point: consultants currently use spreadsheets and manual tracking, leading to errors and lost revenue.
- Integrates seamlessly with major RFID hardware vendors (Zebra, Impinj) via API.
- Provides a single pane of glass for managing all client implementations, reducing administrative overhead.
- Voice ordering workflow speeds up replacement orders, minimizing client downtime.
- Claims management opens a new revenue stream as consultants can offer asset protection services.
Cons
- Requires clients to have RFID infrastructure; not viable for those without tags and readers.
- Adoption depends on consultants moving away from familiar tools (Excel, email) to a new platform.
- Data quality issues if client sites don't accurately report asset movements.
- Subscription pricing may be too high for small independent consultants.
- Implementation requires training on both the platform and RFID integration details.
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