clevermind.app
CleverMind
Your disability support operations, intelligently automated.
Summary
CleverMind is an operations command centre for disability support providers that uses AI to automatically extract funding rules and service schedules from participant care plans, then orchestrates support worker scheduling, live attendance tracking via BLE beacons, and automated billing—all from a single dashboard. It replaces the fragmented workflow of spreadsheets, phone calls, and paper timesheets, giving small and mid-sized providers the operational sophistication of a large enterprise.
Target Audience
Enterprise disability support providers (e.g., NDIS registered providers managing 50–500 participants across multiple sites).
Economic Engine
Subscription pricing based on number of active participants ($2/participant/month) plus a per-worker-per-month fee ($5/worker/month) for BLE attendance tracking. Premium tier for AI contract analysis with document processing credits.
Point of Difference
Unlike generic scheduling or HR software, CleverMind is purpose-built for disability support compliance—it ingests the actual funding plan documents, learns the specific rules (e.g., 'only 10 hours of physio per month'), and enforces them in scheduling and billing. Competing products require manual setup.
Problem Statement
Enterprise disability support providers manually parse complex funding plans (like NDIS) into spreadsheets to determine what services are funded, at what rates, and for what duration. Coordinating support workers across multiple participants involves endless phone calls, text messages, and paper timesheets, leading to billing errors, compliance risks, and low visibility into actual service delivery.
Solution
Combines AI contract analysis (parses NDIS plans into machine-readable service agreements), operations command centre (centralized real-time view of all participants, workers, and schedules), BLE proximity tool (support workers check in/out using a mobile app that detects BLE beacons at participant homes), push notification engine (alerts for missed check-ins, schedule changes, emergencies), customer messaging hub (automated updates to families about service delivery), and AI route planner (optimizes worker travel between participants).
Core Value Proposition
Eliminates manual data entry from NDIS plans and replaces paper timesheets with automatic, verifiable attendance tracking, cutting administrative overhead by 60% and eliminating billing errors due to mismatched funding.
Killer Features
- Automated schedule generation that respects funding constraints: When the AI analyzes a new plan, it automatically proposes a schedule of services that fits within the budgeted hours and rates, flagging over- or under-utilization.
- One-tap family updates: When a support worker checks in via BLE, the participant's family receives a push notification with the worker's name and a photo, plus an option to message the provider directly.
- 'Shift Shuffle' AI route planner: Optimizes the order of home visits for a support worker based on traffic, participant needs, and time windows, reducing travel time by 20% and allowing more billable hours.
Pros
- Drastically reduces administrative burden on small providers, enabling them to scale without adding office staff.
- Real-time visibility into service delivery for families and funding bodies builds trust and reduces audit risk.
- BLE proximity provides tamper-proof attendance data compared to manual sign-in sheets.
Cons
- Requires deployment and maintenance of BLE beacons in participant homes, adding hardware cost and complexity.
- AI contract analysis may not handle every nuance of customized funding plans, requiring human oversight for edge cases.
- Providers with existing complex software ecosystems may be reluctant to migrate from established ERP-like systems.
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