fillwise.co
FillWise
The AI that fills claims forms so your adjusters can focus on adjusting.
Summary
FillWise is an AI-powered claims form completion assistant that plugs into existing claims management systems. It automatically pre-fills forms from uploaded documents, guides adjusters through a next-best-action workflow, and flags eligibility issues in real time. The result: 60% faster form completion, fewer errors, and a ramp-up time for new hires cut from weeks to days.
Target Audience
Fast-growing insurance claims adjusters (teams of 10–500 adjusters) and their operations managers in property & casualty, auto, and workers' comp carriers.
Economic Engine
Per-claim fee (e.g., $0.50 per completed form) with a volume discount tier. Free for the first 50 claims per month to encourage trial.
Point of Difference
Unlike generic form-filling bots, FillWise understands insurance-specific terms and workflows. It doesn't just autocomplete—it uses a next-best-action engine to advise adjusters in real time, e.g., 'This claim needs a police report first' or 'The deductible field is missing.' It also learns from each adjuster's speed and accuracy to personalize guidance.
Problem Statement
Fast-growing insurance claims departments are drowning in paperwork. Adjusters spend up to 40% of their time manually filling repetitive forms, copying data between systems, and double-checking for errors. As claim volume surges, this drags down cycle times and forces overtime, while new adjusters take months to reach full productivity.
Solution
Combines an AI personalisation engine (adapts guidance to adjuster experience and claim type), a next-best-action engine (prioritizes which form fields to fill next), and an eligibility screening tool (catches disqualifying details before submission). Built as a lightweight overlay that works with Guidewire, Duck Creek, or any RESTful claims system, so no rip-and-replace required.
Core Value Proposition
Eliminates the most tedious part of claims adjusting—manual form filling—while reducing rework and compliance risk. The buyer (claims operations manager) gets measurable throughput gains and faster audit trails; the daily user (adjuster) gets a smart assistant that does the boring work for them.
Killer Features
- Smart Pre-Fill: Upload a photo of a police report or damage estimate, and FillWise extracts every relevant field into the form with 95% accuracy.
- Next-Best-Action Tray: A sidebar shows the single most important field to complete next, ranked by claim risk and form progress.
- Eligibility Flash: A red/green badge that updates live as the adjuster enters data, blinking red if the claim would be denied under the policy.
- Adaptive Coaching: New adjusters see step-by-step hints; veterans see only shortcuts—the UI shifts based on the adjuster's error rate and speed.
Pros
- Instantly reduces form fill time by 60%, letting adjusters handle more claims without overtime.
- Plug-and-play integration with major claims systems; no multi-month IT projects.
- Built-in eligibility screening prevents costly error rework and compliance fines.
- Personalized onboarding for new adjusters slashes ramp-up time, critical for scaling teams.
Cons
- Requires initial training data from existing claim forms, which may vary by jurisdiction.
- Per-claim pricing can get expensive for high-volume teams; may need a cap.
- Adjusters might resist if they feel the AI 'takes over' their decision-making.
- Not a full claims management system—customers still need their core platform.
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