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zerv.co

Zerv

Zero-effort billing for field service navigators.

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Summary

Zerv is a desktop companion app + NFC proof-of-presence system that automates time tracking, expense capture, and billing for immigrant service navigators. Tap an NFC tag at the client location to start a session, and Zerv syncs with your calendar, records the visit, and generates a compliant billing report at the end of the period.

Target Audience

Field-based immigrant service navigators and their nonprofit/agency employers.

Economic Engine

Subscription per seat ($30/user/month) with a premium tier including custom integrations ($50/user/month).

Point of Difference

Purpose-built for immigrant service navigators with NFC proof-of-presence that satisfies funder compliance, plus AI coaching to improve client interactions.

Problem Statement

Field-based immigrant service navigators waste up to 10 hours per week manually logging timesheets, expenses, and service reports using paper or spreadsheets, leading to delayed grant reimbursements and revenue leakage.

Solution

Desktop companion app (Mac/Windows) + NFC-enabled mobile app. Navigators tap NFC tags (placed at client homes or on client ID cards) to log visits. The app auto-fills client info, time, location, and integrates with existing CRM/billing systems. A single click produces a grant-compliant billing report.

Core Value Proposition

Eliminate all manual billing admin, ensuring 100% capture of billable time and instant reimbursement readiness.

Killer Features

  • One-tap NFC session start/stop with automatic client and time logging
  • Zero-effort billing export: one click generates a funder-ready report
  • Smart expense capture: desktop app auto-detects receipts and associates them with sessions via OCR

Pros

  • Reduces admin time by 90%
  • Increases billing accuracy and captures previously unbilled hours
  • Provides auditable, GPS-stamped proof of service for grants
  • Simple adoption: tap NFC to start/stop, no manual data entry

Cons

  • Requires distributing NFC tags to each client location or issuing client NFC cards
  • Dependency on client willingness to allow tag placement
  • Initial integration setup with legacy billing systems can be complex
  • Desktop companion app requires a computer at the navigator's base

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